Security
How we keep each company’s data apart and protected, and how to tell us about a problem.
Every company’s data is kept apart
Each company’s records are separated inside the database itself, not only in the app. A request is answered from that company’s records and no one else’s, even if the app were to ask for more.
Encrypted in transit
Everything between the app or website and our servers travels over an encrypted connection.
What stays on the phone
A technician’s position and the Face ID key never leave the phone.
Reporting a vulnerability
If you find a security problem, email support@swimplypro.com with what you found and how to reproduce it. Please give us a reasonable time to fix it before you share it, and do not access other people’s data.