Support
How to reach us, get back into your account, or have it deleted.
Contact us
- Email: support@swimplypro.com
Help signing in
Your company signs in at its own address. If you have forgotten your password, use “Forgot password” on the sign-in page and we will email you a link. If you were invited and cannot find the email, ask the person who invited you to send it again.
Deleting your account
You can ask for your own account to be deleted from inside the app: a technician from their profile screen, an owner or office person from their own settings. The app confirms the request on screen, and our staff delete the account within 30 days.
Deleting an account removes your name, email address, password and sign-in keys, and signs you out everywhere. The work you did for a company, such as visits, notes and photos, stays with that company, shown as by “Deleted user”.
If you cannot sign in, email us from the address on the account and ask for it to be deleted.